Consolidate all the features you need to manage sales across multiple channels into one platform with order management software.
Empower your sales team with all the knowledge and tools they need.
Seamless integrations with the rest of your order management software like your POS or order tracking help you elevate your sales process. And with full control over sales, you can rest easy knowing that your sales processes will run smoothly at every turn.
STREAMLINE YOUR ORDER TRACKING
Say goodbye to complicated order tracking across multiple sales channels. DEAR puts you in control of your inventory, with a consolidated list of incoming orders across all your channels, plus full visibility into current order statuses.
SPEED UP PRODUCT PICKS
Increase the speed and accuracy of your product pick stage with efficient barcode scanning. With DEAR, you can use a barcode scanner to process inventory during product picks, reducing time and human error. Simply scan and let DEAR take care of finding the correct inventory.
SELL PRODUCTS WITHOUT STOCK
Use drop shipping to sell items you don’t physically stock. Our Drop Shipment feature lets you create a sales order, then automatically generate a purchase order to your supplier with the shipment details. Your customer receives the order, while you save time and paperwork!
INTEGRATE WITH YOUR POS
Seamlessly sync physical sales with your inventory. As DEAR offers full integration with POS systems, you can be sure that every transaction made at your retail locations is reflected in your inventory, with the relevant accounting documents automatically generated.
All Sales Features
Sales Invoice for Fulfilment
Credit Memos and Restock
Serial and Batch Numbers
Full Sale History
Service Only Sales
Access Rights Management for Specific Functions
Fulfilment from Sale Invoice
FIFO / FEFO Costing Methods
Outstanding Sales Quotes
Sales Profit Summary
Sales Price History
Customer Payment Details
Profit by Sales Representative
Sales Backorder Details
Customer Payment Summary
Sale Order Details
Sales by Product Details
Sales Backorder Summary
Customer Orders by Product
Pending Sale Orders
Sales by Product Summary
Find Sale Backorder by Purchase Order
Customer Credit Notes by Product
We Integrate With
Featured Customer Stories
96.5% of our clients would recommend our services to others
"DEAR enabled us to scale more efficiently. We have been able to automate a number of key processes, reducing manual error and time taken on admin; visibility of writebacks from our F&A and other."
"The first year we used DEAR, we concentrated on sales growth and saw an 18% increase in our top-line revenue because of the extra insights it gave us."
“It`s mainly the inventory control side of things that we use day to day. We have heavily use it for order entry, purchasing, reporting and assemblies. They`re all pretty intuitive. It would be impossible to do this without DEAR."
From Our Blog
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When you’re running a business, one of the most important decisions you can make is the prices of your products. You want to ensure you’re making sufficient profits, but you also want to provide a good value to your customers without impacting your bottom line. While...Read Article
Inventory is key for any business, and for maximum efficiency, you need to be able to track your items accurately. One of the best tools for proper inventory management is the SKU. But what exactly is an SKU, and how can it help boost your business’s sales and...Read Article
Frequently Asked Questions
What is the purpose of the Sale Module in DEAR online sales management software?
Processing a sale is the main purpose of the Sale module in DEAR online sales management software. Through the Sale module, you can create quotes, sale orders, sale invoices, and track the shipping status of the sale order.
How can I manage my customers who are exceeding the credit limit in DEAR sales tracking software?
In DEAR sales tracking software you can set Credit Limits for your customers and implement Credit Holds, either automatically when outstanding payments are overdue or manually at any time. User permissions can be set to either receive a notification when customers are on Credit Hold or have exceeded their Credit Limit or to block any sale authorization.
Can I customize documents in DEAR inventory and sales software before sending them to my customers?
Yes, in DEAR inventory and sales software you can add a unique look and feel to your documents by personalizing your document and email templates. DEAR uses MS Word templates for documents and emails, therefore with some basic MS Word and Mail Merge skills, you can customise existing templates and create new templates. You can create multiple templates for each type of document (Purchase Order, Sale Invoice, Shipping Label, etc.). In case you have any questions regarding document customization or need assistance, DEAR has a dedicated team who is happy to help, just contact firstname.lastname@example.org.
Can I fulfill a sale order in parts and generate multiple invoices in DEAR sales software?
Yes, DEAR advanced sale feature is designed to handle sale orders where multiple invoices and/or fulfillments are to be considered part of the same sale. Advanced Sale also allows multiple credit notes to be issued for a single sale order. A simple sale can be converted to advanced sale at any point in the sales process in DEAR sales software.
I sell services instead of physical stock, how can I manage this in DEAR sales management software?
DEAR sales management software allows you to sell services via service sale functionality. There are no fulfillment tabs as pick, pack, and ship in a service sale. You can include non-inventory items and services in the service sale.
Does DEAR inventory and sales software support gift cards?
Yes, in DEAR inventory and sales software you can offer Gift Cards to your customers that they can then use to pay for your products and services. Gift Cards can be used for in-app sales as well as for the B2B and POS sales channels.
How can I manage warranties in DEAR online sales management software?
DEAR online sales management software provides sellers with the ability to manage manufacturer warranties for their products. This helps facilitate the Return Merchandise Authorization (RMA) process, particularly when products are returned during the warranty period. This leads to better customer support and helps track and reduce repair costs.
How can I simplify the sale process in DEAR sales software for my customers who are buying regularly?
In DEAR sales software, you can create recurring Sales Orders/Invoices at weekly, fortnightly, monthly, quarterly, half-yearly and annual intervals to avoid entering manually the same transactions and also shorten the sale cycle.
Can I sell items that are out of stock in DEAR inventory and sales software?
Yes, you can use the backorder functionality in DEAR inventory and sales software. Backorders involve processing sales that do not have enough stock on hand to be fulfilled. In this case, new stock is ordered from your suppliers to complete the order. Backordering is only available for products that have an assigned supplier.
What is the difference between backorder and split order in DEAR online sales management software?
Backorders will add the outstanding items from the sale to the Reorder Backordered list in DEAR online sales management software so a PO can be generated for them. When the required quantity of items is back in stock, the sale order can be fulfilled. Split Orders will cause a new Sale Order to be automatically generated. The original Sale Order will be amended, so the item quantity reflects the amount in stock. This authorised Sale Order can be fulfilled and invoiced immediately. A second authorised Sale Order with the remaining item quantity will be created. This can be fulfilled and invoiced when the item comes back into stock. The outstanding item quantity will be added to the Reorder Backordered list in DEAR so a PO can be generated.
All Features Included.
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